OPENING 11TH DECEMBER 2021 – FULLY VACCINATED THERAPIST
When able to open, the methods in place to reduce the potential spread of COVID-19 are:
- Protocols and procedures will be in place following any Massage New Zealand and government guidelines.
- Health check in prior to treatment.
- Compulsory QR checking in.
- With consent, a non-contact forehead thermometer test.
- Masks worn in and out by clients (optional on table) and exemptions no problem.
- I have two treatment rooms with excellent window ventilation and I alternate between both at restrictive times.
- I have extended the gap between clients to 30 mins to avoid client contact in the waiting room. This also allows extra time for ventilation, stringent cleaning and replacement of linen between clients.
- I have a standalone water cooler, tap dispenser and disposable paper cups.
- The protocols in place will protect us all and will ALWAYS be delivered.
- My background includes 7 years of aged care, respite nursing, and so implementing universal precautions is natural for me.
- I have a very high sense of responsibility and care as the sole business owner & operator.
Welcome to West Auckland Massage
At West Auckland Massage we provide a range of massage treatments from relaxation, remedial and sports massage to pamper packages and beauty treatments.
Health Insurance Rebates by Registered Providers and Easy Claim available here!
We offer quick, easy claim rebates if you hold the Southern Cross Easy Claim Wellness I or II and the extra Body Module. You can use this for either 75% or 100% rebates. We can also do receipts for other health insurance companies too.
NEW: We now have Layby “In Store”. Download the Layby App and apply for credit. You can then use this to pay off a nice long pamper package over 6 weeks to make it more affordable! BOOK NOW
Important information about our clinic:
We offer treatments by appointment only – no walk-ins (We do not operate like mall massage). Our minimum booking is 30 minutes. You need an hours notice to book online OR you can book in by calling our reception service on 09 627 7243.
*IMPORTANT – Cancellations, change of booking or no show, within 24 hours prior to appointment will incur 100% cancellation fee. We send out 2 x email reminders, one 48 hour reminder and then another at 24 hours. This ensures we have plenty of time to rebook other clients, or make plans in our business and for our workers.
Our newly renovated clinic in West Auckland is located at 396b Don Buck Road, Massey.
We have 2 airconditioned treatment rooms and a welcoming reception area with water fountain and eco friendly recyclable cups. We also have super comfortable and warm, electric tables to help you relax. You won’t come out more uncomfortable than you came in!
We have no shop front. Our stair case is located between the Kiwi Roast and Pizza Club shops, in the original block of Massey shops by the Triangle and Don Buck Roads roundabout. You may also recognise this location as it’s opposite the Mobil petrol station, in the section of shops with the Pharmacy, Hospice and Dairy.
There is ample free parking both in front of and behind the clinic, with no time constraints. If you’re in for more than 60 minutes however, you may wish to consider parking on the road side to free up carparks for the other short stop businesses.
We have security cameras installed in the stairway and reception to protect our property and for our workers personal safety. We do not have cameras in treatment rooms.
You’re in Safe Hands
We are qualified and experienced staff, with a minimum of 18 months training in Massage and we are ALL First Aid trained as well.
Our therapists focus on you, your treatment goals, and any aftercare advice needed to help you remain mobile and active. You do not need to have painful massage to get results or benefits! All our staff will consult with you before your massage, every time you visit. We take notes after each massage so that we can refer to them in future and keep up with any changes you are experiencing.
Have 10 massages and receive a $50 Gift Voucher! Yes – you can share with your partner or family, and No, there is no expiry! Whether you’re a 4 x a year or 4 x a month client, it’s valid!
We gift you $10 of your next treatment when you refer a client to us that books, uses and pays for an hour massage. We will email you a voucher, and you can use that when you’re next in.
Five Star Google & Facebook Reviews
Check what our clients have to say about our treatments and service. With 18 years massage experience and 12 years owning my own business, we can ensure you have a great experience.
Cleanliness, Comfort and Full Treatment Time as Advertised
We work hard to ensure you receive a top class treatment, our treatment time as advertised is what you will get: from hands on, to hands off. We endeavor to be on time, and we massage you using freshly laundered, clean, comfy, AND warm linen. Our rooms are at a comfortable temperature -warm in the colder months and cool in the warmer months.
We have covered memory foam on our tables to ensure you don’t go out more stiff and sore than when you came in (especially important if you’re over 40!). We clean our clients clothing basket and the table between EVERY client and we have special laundry for infection control, not just the concern of COVID, but any other viruses or bacteria that humans can pass to each other.
Gift Vouchers, No Expiry means NO STRESS
In all my years as a therapist, the amount of times that people remember a voucher just after it’s expired, stands out to me. Why would we not extend? Our business after all, is about helping you reduce stress.
You can buy Gift Vouchers from our clinic after a massage when you are visiting as a client (note we are reception free), online from out website, and we can also email you a voucher after an direct credit payment. Unique to us, our Gift Vouchers NEVER expire (*note conditions do apply).
*We do not refund. Our Vouchers do not expire as we understand that a Gift Voucher is a lot of money to spend. You can transfer or re-gift your Voucher. Conditions to No Expiry are as follows: If the Voucher is used within one year of Date Purchased, it remains the price brought. However, if the voucher is used after one year of Date Purchased, the Amount is STILL VALID, but you may need to top up the price difference to match any price increases).
NEW Couples Massage
Enjoy a Massage at the same time, in separate rooms, allowing full focus on each person. From 30 mins to 3 hours.
NEW Acupuncture Treatments
Helps with pain relief from muscular skeletal issues, can improve immunity and support you in Illness & systemic conditions.
We have a wide range of treatment options, and massage therapists who are dedicated to providing care in their specialist areas.
Talk to us today and find out which types of treatments will benefit you most.
Why Choose Massage?
Massage treatments have far wider reaching benefits than simply being relaxing.
Muscle pain and headaches can be eased, anxiety and depression soothed, and sleep patterns improved.